Today is the first lesson in human training as we attend the session with other puppy owners lead by alpha trainer. After listening to "How to Raise the Perfect Dog" by Cesar Millan (the Dog Whisperer), I am convinced the puppies know what to do and the humans are clueless. So off to puppy school we go!
I found this principle true in almost every facet of life. Too often we are clueless. At Accenture, invariably I would be called in to replace a system because it "didn't work" or didn't have certain functionality. After reviewing the training manuals and user manuals, I would discover the old system had the functionality - the humans just had never been trained.
Now they say the best system or machine is designed perfectly when no training is needed. That is impossible but an admirable goal. After all the automobile is a very complicated machine that even the most mentally challenged individual can seem to learn - it is the traffic rules that cause us to need drivers education. How many of us (other than my Dad) really read the car users manual from cover to cover?
So the next time you are frustrated about a "system" (even our political system) or a machine, or even a person. - go find the user's manual.
For life the manual is easy to find - It's the Bible.